Meet the Udacity Support Team; Fathy

Udacity's Customer Support team is comprised of an array of talented individuals from a multitude of backgrounds. Their unmatched dedication to providing Udacity learners with the highest level of support. The team is spread across the globe, from India, Cairo, the US and many more countries. This is to provide learners with 24x7 support. 

 

In order to share the amazing talents and drive behind our Support Specialists, we want to share a bit about them. Including their personal interests as well as tips for Udacity learners.

 

This month you can meet, Fathy. Asking him a series of questions both personal and professional. You can learn a lot about him and Udacity by continuing to read below.

 

-What do you do at Udacity?

My role as a GSO Support Specialist is to provide luxurious service to our students and help them through their learning journey to make sure they are having a smooth experience with Udacity.

-How long have you been here?

I have been here for almost three months and I’m so glad about this opportunity.

-What are some of your hobbies?

Besides my great cooking skills “I make the best homemade pasta you will ever taste”, my favorite hobby is taking some abstract/minimal shots with my mobile phone.

-Which NDs have you taken?

Not enrolled yet. However, I will enroll in the Machine Learning Nanodegree program this month.

-Why do you enjoy supporting students?

It’s really great to be part of something important and meaningful that changes people’s lives. And this is the major goal of Udacity and we are all working to achieve it.

-Tips for Udacity students?

You are not behind! Keep moving and learning because that is what makes the difference!
Life doesn’t come with an instruction manual. There’s nothing wrong with where you’re at in life. You’re exactly where you’re supposed to be. Everyone’s path is different so don’t judge your journey based on the journey of others. Everything will always be okay and you will figure it all out. Growth and success are not linear movements.

KEEP IT UP CHAMPS!