Pausing Subscription What does ‘pausing’ subscription mean? With subscription pausing, you can temporarily suspend your subscription without canceling it entirely. During the pause period, you will not be billed or have access to your enrolled programs. The subscription automatically resumes once the pause period ends and billing continues as usual. For how long can I pause my subscription? Currently, you can pause your subscription for one to three months. Where can I see the ‘pause’ option on my account? You will be able to see the ‘Pause Subscription’ button right above the ‘Cancel Subscription’ button on your Subscription page Will I lose access to my Nanodegree/ course content once I pause my subscription? Yes, you will lose access to classroom content once your pause period begins. Will I lose my classroom progress if I pause my subscription? No, your classroom progress will be saved during the pause. When you resume your subscription, you can pick up where you left off. Can I resume my subscription early? Yes, you can resume your paused subscription anytime by clicking the Resume Subscription button on the Subscription Page. How can I make sure that my subscription is paused? Once you click on ‘Pause Subscription’, you will be able to see ‘Paused’ in your ‘Individual Plan’ section on your Subscription page Will pausing my subscription affect my current billing period? No, there will be no changes to your current billing period. The pause will take effect at the end of your current billing period. Can I cancel my subscription during the pause period? Yes, if you wish to cancel your subscription during your period, you will be able to do so by clicking on ‘Cancel Subscription’ next to ‘Resume Subscription’ on your Subscription page What happens if I resume my subscription before my current billing period ends? If your subscription is scheduled to be paused, clicking the Resume button removes the schedule. Following the removal, your subscription will automatically renew at the end of your current billing period. What happens if I resume my paused subscription? If you resume your paused subscription before its scheduled end date, you will be charged immediately for the billing period following the resume date. Your subscription benefits will be restored immediately What happens if I don’t restart my subscription after 60 days? If you don’t take any action after 60 days of the pause period, your subscription will be renewed automatically and the saved payment methods will be charged to restart your subscription Can I extend the pause duration? At this time, you cannot extend the resume date after the pause has started.